Faq - Smart Marine Concept

How I can find SMC central office?

Headquarter of Smart Marine Concept Ltd. Located at: A2, Chaika 142, Sunny Beach, Nesebar, Burgas reg. 8240, Bulgaria

How can I contact you?

In the Contacts section, you will find information on how to reach us via email, phone, and messaging apps. You can also submit a request on the website by leaving your contact details, and our manager will get in touch with you shortly.

What services does your company provide for shipowners?

We offer comprehensive ship management services, including technical management, audits, crew training, procurement of spare parts and supplies, quality control, compliance with regulatory requirements, and assistance in preparing vessels for inspections.

What benefits will I gain by working with your company?

Our experience with crews, classification societies, and other third party companies allows us to quickly resolve complex issues, optimize ship management processes, and reduce operational costs while ensuring high safety and reliability standards.

How do you ensure the quality of your services?

We conduct regular self-assessments and process client feedback on our work both on vessels and in offices. We develop improvement plans, audit reporting documentation, and eliminate non-conformities. Our approach is based on compliance with international standards and the recommendations of leading classification societies.

Do you assist in preparing vessels for inspections (SIRE, RightShip, etc.)?

Yes, we provide a full range of services to prepare vessels for inspections, including technical audits, documentation review, and crew training. Our goal is to ensure the successful completion of all inspections.

Do you help with crew recruitment?

We recruit qualified personnel based on the shipowner’s requirements, vessel type, and region of operation. We verify qualifications, professional skills, certification, and English proficiency.

What are your capabilities in ship maintenance?

Our team performs onboard repairs, including main and auxiliary machinery repairs, welding, electrical equipment repairs, and system diagnostics. We can carry out work at sea or at anchor to minimize vessel downtime.

Do you provide crew training services?

Yes, we organize seminars, training sessions, and personalized professional development programs for crew and office staff. Our programs focus on skill enhancement, productivity improvement, and compliance with international standards.

How do you collaborate with classification societies?

We maintain close contact with classification societies and assist with compliance, inspections, and certification processes, ensuring vessels meet all regulatory requirements.

Do you offer procurement and supply services for ships?

Yes, we organize timely deliveries of spare parts, consumables, and supplies, working with trusted suppliers to ensure the best value for money.

Can I request a pre-purchase inspection for a vessel?

Yes, we conduct pre-purchase inspections to assess the technical condition of vessels, identify potential issues, and estimate future capital expenditures.

What is your policy regarding MLC and ISPS compliance?

We perform inspections to ensure compliance with MLC (Maritime Labour Convention) and ISPS (International Ship and Port Facility Security) standards, provide recommendations for addressing deficiencies, and support adherence to international regulations.

How do you interact with service companies?

We work with reliable service companies to organize repairs and maintenance for vessels, ensuring seamless operation. Our goal is to find the best solutions for each project.

What regions does your activity cover?

We provide services globally, including key maritime regions, and tailor our solutions to meet the specific requirements of each area of operation.

Can your services be ordered for a small fleet?

Yes, we offer customized solutions for shipowners with fleets of any size, from single vessels to large fleets, tailored to your needs and budget.

What documents do I need to provide to start working with you?

To begin cooperation, simply provide information about your vessel or fleet, including vessel specifications, current documentation, and your service requirements. We will promptly prepare a work plan.